Privacy Policy

At Ms3-Solutions, we take our responsibility regarding your privacy very seriously.

The information we request when making your reservation is requested in order to offer you a professional service. Only the booked hotel and Ms3-Solutions have access to your personal data.

We will only disclose your personal information to third parties for the purposes of completing your booking through us, in order to provide you with the information or services you have requested, or with your explicit consent. Otherwise we will not store your personal nor will we forward it to a third party.

We would again like to stress that, in accordance with European personal data protection laws, strict security procedures are observed at Ms3-Solutions to prevent personal data misuse and unauthorised access.

Credit Card information

We will not charge your credit card. Your credit card information is only required to guarantee your booking or regarding the booking conditions in the booked hotel.

Hotels require credit card details in order to guarantee your reservation. Your credit card information will be splittet and be sent in two parts to the reserved hotel. When you make a booking, you will automatically enter into an agreement with the hotel you have chosen.We will not charge your credit card, as you will pay for your stay at the hotel. Please check the booking conditions for the selected rate at the selected hotels for possible charges.

Be assured that we take our responsibility regarding your credit card information very seriously. We use the industry standard "Secure Socket Layer (SSL)" technology to encrypt your credit card details. Therefore, we can guarantee that every transaction made is 100% safe and we will reimburse the first EUR 50 should your credit card be misused or abused due to Ms3-Solutions. The credit card company is obliged to pay the remainder.

Control over your data

You always have the right to review the personal data you have stored with us. You can request your personal data by emailing us at system@ms3-solutions.at. Please state 'request personal data' in the subject line of your email.

If your personal data is incorrect, we will change it upon your request. You can also ask Ms3-Solutions to remove your personal data from its database by sending us an email to the same email address.

When does Ms3-Solutions send you emails?

After you have made a booking, you will receive a confirmation message with all the information about your booking. You may take this confirmation to the hotel as guarantee of the reservation.

If you (or the hotel) cancel your booking, you will get also a confirmation message with all the information about your cancellation.

If you have any suggestions or remarks about this privacy statement, please send an email to system@ms3-solutions.at